Using Cohub

Jimmy Baker avatar Elliott Roche avatar Jeff Lewis avatar +3
110 articles in this collection
Written by Jimmy Baker, Elliott Roche, Jeff Lewis and 3 others
Sales

The Life of a Sales Order

The life cycle of a Sales Order and an explanation of its many states.
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Written by Elliott Roche
Updated over a week ago

Sales Orders 101

Overview of Sales Orders
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Written by Emily Feller
Updated over a week ago

Placing an Admin Sales Order

How to place an admin sales order
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Written by Emily Feller
Updated over a week ago

Placing a Retail Sales Order

How to place a retail order
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Written by Emily Feller
Updated over a week ago

How to Cancel a Sales Order

Cancelling a Sales Order
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Written by Ashley Hays
Updated over a week ago

Sales Order Transactions

Explanation of Sales Order transactions, including status and error codes.
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Written by Ashley Hays
Updated over a week ago

Totaling Sales - Easier Said than Done

Earned Revenue and Unearned Revenue totals on the Dashboard and in Reports
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Written by Steve Roche
Updated over a week ago

Returns and RMAs

How to create a Return or RMA for a Customer
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Written by Ashley Hays
Updated over a week ago

Refunds

How to issue a refund to your Customer(s) in Cohub.
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Written by Ashley Hays
Updated over a week ago

Negotiated Pricing

How to offer specific discounted pricing to your Customers
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Written by Emily Feller
Updated over a week ago

Group Pricing

How to offer discounted pricing to a group of customers
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Written by Emily Feller
Updated over a week ago

Promo Codes 101

Overview of promo codes
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Written by Emily Feller
Updated over a week ago

Creating a Promo Code

How to create a promo code
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Written by Emily Feller
Updated over a week ago

Abandoned Carts

How Cohub manages abandoned carts
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Written by Emily Feller
Updated over a week ago

Amazon Integration

How to integrate your Amazon store with Cohub
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Written by Emily Feller
Updated over a week ago
Helpful Tools

Activity Feed

Overview of the Activity Feed
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Written by Emily Feller
Updated over a week ago

Keyboard Shortcuts

A guide to keyboard shortcuts
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Written by Emily Feller
Updated over a week ago

Search Shortcuts

How to use built in search shortcuts to quickly find what you're looking for
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Written by Emily Feller
Updated over a week ago

Customizable Emails

How to customize email receipts, tracking notifications, abandoned cart notifications, and new customer emails.
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Written by Emily Feller
Updated over a week ago

System Generated Emails

A list and brief explanation of all the emails Cohub will automatically send for your company
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Written by Ashley Hays
Updated over a week ago

Product Profit Margin Tool

How to use the PPM tool to analyze your profitability
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Written by Ashley Hays
Updated over a week ago

Non-Billed Receipts Tool

Use this tool to make sure you do not have any outstanding debts to Vendors for goods you have received.
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Written by Ashley Hays
Updated over a week ago

Products - Need Attention Tool

A tool to alert you to any Products with any problems or missing info.
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Written by Ashley Hays
Updated over a week ago

Duplicating Products

How to quickly clone and make an easy copy of a Product.
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Written by Ashley Hays
Updated over a week ago

How to Impersonate a Customer

Impersonating a Customer on your Ecommerce website.
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Written by Ashley Hays
Updated over a week ago

Versions

Overview of Cohub versions and release notes.
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Written by Emily Feller
Updated over a week ago

GSA Contracts

How Cohub interacts with your company's government sales contract.
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Written by Ashley Hays
Updated over a week ago

Why is my order "In Review"?

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Written by Emily Feller
Updated over a week ago

Barcode Printing and Generation

How to print barcode labels and how Cohub automatically generates barcodes
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Written by Elliott Roche
Updated over a week ago