If you sell on Amazon, either using FBA or fulfilling orders yourself, you can easily integrate your Amazon store with Cohub. After setup, all Amazon orders will flow into Cohub so you will be able to see all the business you are doing in one central place.  

-----------------------------------------------------------------------------------------------------------------------------

Assumptions:

Cohub's integration is always expanding, but as of this writing, the following assumptions are made about your Amazon store:

  • You have set up your own seller account
  • You have researched and created your own product listings, including price, tax, inventory, and condition
  • You have priced your products with an understanding of Amazon's commission from your sales

-----------------------------------------------------------------------------------------------------------------------------

Credentials:

To integrate your Amazon store with Cohub, you'll need the following Amazon credentials:

  • Amazon Seller ID
  • Amazon Marketplace ID
  • Amazon MWS Auth Token

Follow these instructions to retrieve the credentials you need:

  • Go to https://developer.amazonservices.com
  • Click the Sign up for MWS button.
  • Log into your Amazon seller account.
  • On the MWS registration page, click the button for "I want to use an application to access my Amazon seller account with MWS".
  • In the Application Name text box, type the name of the application that you want to use. This doesn't need to be the exact name; it is merely for your reference in the future.
  • In the Application's Developer Account Number text box, enter 2413-2169-8722. This is Cohub's MWS Developer ID.
  • Click the Next button.
  • Accept the Amazon MWS License Agreements and click the Next button.
  • Copy your account identifiers (Seller ID, MWS Authorization Token, and Marketplace ID), and paste them into the appropriate fields in your Store form in Cohub.  It is also a good practice to print this page and save it in a safe place.

-----------------------------------------------------------------------------------------------------------------------------

Definitions:

  • ASIN - Amazon Standard Identification Number, created by Amazon.  Can be found in the Product details section of a product page on Amazon
  • FBA - Fulfillment by Amazon.  Amazon program that allows you to send your items to their warehouses to be packaged and shipped by them.  One of the ways you can make your items eligible for Prime shipping. 
  • Amazon Location - The Location that has been set up for external fulfillment by Amazon.  When sending items to Amazon for FBA, create an Inventory Transfer to move the FBA items to your Amazon Location.  There is only ever one Amazon Location in Cohub, regardless of the number of warehouses Amazon is storing your products in.  

-----------------------------------------------------------------------------------------------------------------------------

Amazon Profile on Products:

In order for the Amazon integration to run smoothly, Products in Cohub that are listed on Amazon need to have their ASIN assigned along with any multipliers in their Amazon Profile. The ASIN can be found on the Amazon product listing page.  

The multiplier is to aid in situations where you sell an item as a single quantity on your store, but you're on a multipack listing on Amazon. For example, if you sell mini DV tape individually at your shop, but you find a popular listing on Amazon for a 5-pack of the same tape, you can apply the ASIN for the 5-pack to your single mini DV Cohub product with a multiplier of 5, so that when the order imports into Cohub, the order gets placed for a quantity of 5.  


-----------------------------------------------------------------------------------------------------------------------------

Amazon Order Placer (non-FBA orders):

After the Amazon integration is set up, Cohub will poll your Amazon account every 10 minutes to look for new orders. If any are found, they will be imported into Cohub.

If the order needs fulfillment outside of Amazon, the order will import with a state of Placed and an Order Origin of 'amazon'. A Shipment will be automatically created for the Location closest to the Sales Order shipping address. That Shipment will show up on your Shipping Board to be shipped along with all your other Packages.  

If there are any errors importing your Amazon orders, you will receive an email letting you know what went wrong. Examples include: sale of an item that does not have an ASIN assigned in Cohub.  

Amazon Order Placer (FBA for Amazon Marketplace orders):

If you have a received an FBA Order in Amazon, it will import into Cohub with a state of Completed and an Order Origin of 'amazon'. There will be a Shipment on the order, and it will automatically be marked Shipped. Inventory for order items gets depleted from your Amazon Location.   

If an FBA order gets imported into Cohub, but there is not enough inventory in your Amazon location to complete the order, it will import as Placed instead of Completed. This is an error - Amazon doesn't send you a completed FBA order if they don't have the inventory to fulfill it. To correct in Cohub:

  • Add the inventory that was sold on the order to your Amazon Location.  
  • Ensure the imported order's shipment Location is the Amazon Location.
  • Mark the Shipment shipped, which will complete the order.

FBA for your e-commerce, or non-Amazon Marketplace orders:

You can have an order that is placed outside of Amazon - via your website, or if someone calls in an order - that you'd like Amazon to fulfill with inventory they are storing for you. In this case, assign the Location on the order's shipment to be your Amazon Location and mark it shipped. When you mark it shipped, a message automatically gets sent to Amazon to fulfill the order for you.

-----------------------------------------------------------------------------------------------------------------------------

Amazon Order Correspondence:

All correspondence about Amazon orders is handled through Amazon. Amazon sends the customer an order confirmation, and any additional communication you make with the customer concerning the order must be sent through your seller account. Amazon also sends tracking confirmations.

If you fulfill an order yourself and have the tracking number in Cohub, you need to log into your seller account and input the tracking number so Amazon can send it to the customer.  

Did this answer your question?