Usually, the return address on a package is the address from which the package was shipped. However, a customer can ask for their order to be shipped as a Blind Shipment, which allows them to customize the return address to an address of their choice. Often times a customer will do this when they’re placing a Drop Ship Order through you.
When placing an Admin Order, select “Ship Blind” to create a Blind Shipment.
When it’s time for the shipping label to be printed, the billing address on the order will automatically be used as the return address on the label.
If the customer would like the return address to be something other than the billing address, this can be changed after the order is placed. Click on the shipment for the order and enter a “Custom Return Address.”